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We're Here to Help.
Questions about your order, our formula, or anything else — we respond to every message within 24 hours.
Email Us
Send us a message and we'll get back to you within 24 hours, Monday to Friday.
hello@celarasupplements.ca →Order Support
Questions about shipping, tracking, returns, or your subscription? We've got you.
orders@celarasupplements.ca →Social Media
DM us on Instagram or TikTok — we're active daily and love hearing from our community.
@celarasupplements →Let's Talk Honestly.
We're a small team that genuinely cares about getting this right. Whether you have a question about the science, your order, or just want to share your experience — reach out.
Response time
Within 24 hours on business days. We aim for same-day on orders and urgent matters.
60-Day Guarantee
Want a refund? One email is all it takes. See our policy →
Based in Canada
We ship coast to coast. Free shipping on all orders over $79.
Support Hours
Monday – Friday9am – 6pm EST
Saturday10am – 2pm EST
SundayClosed
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Quick Answers.
Most questions are already answered in our FAQ — check there first for the fastest response.
View Full FAQ →- When will my order arrive?›
- How do I cancel my subscription?›
- How does the 60-day guarantee work?›
- Can I take NAD+ with other supplements?›
- What's the difference vs a multivitamin?›