FAQ

Orders & shipping

How long does delivery take?

Orders are processed in 1–3 business days and delivered in 6–10 business days after that. You'll get a tracking link by email as soon as your order ships.

Is shipping free?

Yes. Tracked shipping is free on every order, with no minimum.

Can I change or cancel my order?

Email us within 12 hours of ordering and we'll do our best. After that it may already be on its way.

Bundles

How do the bundles work?

Choose 2 or 3 pieces on the product page, in any mix of colours and sizes. The saving is applied automatically at checkout — there's no code to remember.

Can I combine the bra and the robe?

Yes. Add both to your cart for the gift set. Bundle savings apply to the matching pieces.

Fit & sizing

How do I find my bra size?

Measure snugly under your bust for your band, and loosely around the fullest part for your bust. Subtract one from the other and the difference is your cup. Full instructions are on the size guide.

I'm between sizes. Up or down?

Go up a cup. The cups are unlined, so a slightly larger cup still sits smooth, whereas a small one will gape or spill.

What size robe should I get?

One size, and it genuinely fits S to XL (roughly US 2–18). It's cut oversized and the self-tie belt sets the fit.

What if it doesn't fit?

You're covered by our 90-day fit promise: we'll send a different size free, or refund you. See the returns page.

The products

Is the bra padded?

No. The cups are unlined double-layer fabric with a soft underwire — they shape and support without adding a cup size or changing your silhouette under clothes.

Will it show under a fitted top?

The cups are smooth and seam-free across the front, so there's no seam line to read through a t-shirt.

Care

How do I wash them?

Bra: machine wash cold on a gentle cycle in a laundry bag, or hand wash. Don't bleach. Lay flat to dry.
Robe: machine wash cold on a gentle cycle. Don't bleach. Tumble dry low or hang to dry, and don't iron the pile.

Still stuck?

Email hello@veyahaus.com. A real person answers, usually within one business day.